Privacy Policy
This Privacy Policy explains how OdinFortune Casino ("we", "us", "our") handles the personal information of visitors and registered players. We are committed to protecting your privacy and processing your data lawfully, fairly and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We collect personal data that you provide directly when you register an account, make a deposit, contact support or use our services. We may also collect certain data automatically when you browse our website.
- Account details — full name, date of birth, email address, phone number, residential address.
- Identity verification — copies of government-issued ID, proof of address and payment method documentation submitted during KYC checks.
- Financial data — deposit and withdrawal history, payment method details, transaction amounts.
- Technical data — IP address, browser type, device information, operating system, pages visited and session duration.
- Communications — records of live chat conversations, emails and support tickets.
How We Use Your Data
We process personal data only when we have a lawful basis to do so. The main purposes and their legal bases are set out below.
| Account creation and management | Performance of contract |
|---|---|
| Identity and age verification (KYC) | Legal obligation |
| Processing deposits and withdrawals | Performance of contract |
| Fraud prevention and security monitoring | Legitimate interest |
| Marketing and promotional communications | Consent (opt-in) |
| Responsible-gambling obligations | Legal obligation / legitimate interest |
You will only receive marketing emails if you have given explicit consent. You may withdraw that consent at any time by clicking the unsubscribe link in any email or by contacting our support team.
Data Sharing
We do not sell your personal information to third parties. We may share data with trusted partners strictly where necessary to operate our services. These include payment processors, identity verification providers, game suppliers, fraud prevention services and regulatory authorities. All third parties are contractually required to handle your data securely and only for the purpose specified.
Data Retention
We retain your personal data for as long as your account remains active and for a minimum of five years after account closure to meet regulatory and legal obligations. Transaction records may be held longer where required by anti-money-laundering legislation. When data is no longer needed, it is securely deleted or anonymised.
Data Security
We protect your information using 256-bit SSL encryption for all data transmitted between your device and our servers. Access to personal data is restricted to authorised personnel on a need-to-know basis, and our systems are regularly tested for vulnerabilities. While no online platform can guarantee absolute security, we take every reasonable measure to safeguard your data against unauthorised access, loss or misuse.
Your Rights
Under UK data protection law you have the right to access the personal data we hold about you, request correction of inaccurate information, request deletion of your data where there is no overriding legal reason to keep it, restrict or object to certain types of processing and request a portable copy of your data. To exercise any of these rights, contact our Data Protection team via live chat or email. We aim to respond to all requests within 30 days.
Cookies
Our website uses cookies to improve functionality, remember your preferences and analyse site traffic. Essential cookies are required for the platform to operate correctly. Analytics and marketing cookies are only set with your consent. You can manage your cookie preferences at any time through your browser settings or via our cookie banner.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be published on this page with an updated effective date. We encourage you to review this page periodically.
If you have any questions about this Privacy Policy or how we handle your data, please contact our support team via live chat or email at any time.